Preguntas frecuentes

To verify your account, you'll need to make a deposit first and provide a color photo of your valid primary identity document (passport or national ID card) containing a clear photo, full name, date and place of birth, expiration date, and country of issue. For card deposits we might additionally ask you to provide your card statement in order to have your credit/debit card verified. Please ensure the provided documents are clear and easy to read.

You can add your phone number after making a deposit. In the trade section, a popup message will offer you the option to enter your phone number. Afterward, an SMS code will be sent to verify your phone number. Confirm it with the code provided.

The verification process is determined by the deposit method used, so it occurs after you've made the deposit. In many cases, you can withdraw funds back to the same source without verification, but certain withdrawal limits may apply.

At the moment, the sole method to earn without making a deposit is through our Referral Program. By participating in the program, you can share your referral code with others, introduce new clients, and receive real funds as a reward. For detailed information about the Referral Program, kindly refer to the “Invite and Earn” / ”Invite Friends and Earn Money” section.

Yes, if your account cannot be verified for any reason, your deposited funds will be fully refunded to the original payment method. Please do not use 3rd party wallets or cards to deposit. In cases where 3rd-party payment accounts are used for the deposit, we may not have the option for a refund, and an additional verification process may be necessary.

The amount you can earn depends on various factors, including your trading strategy, market conditions, and risk management. Trading involves inherent risks, and profits are not guaranteed but at the same time it's unlimited.

Our platform has been certified by the Financial Commission, which means that our platform has been thoroughly reviewed and assessed to ensure that we provide a secure and fair trading experience to our customers.